NETELLER
Reviews and Complaints
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Verified Reviewer
Can you make the refund Here are my EUR account...
Can you make the refund Here are my EUR account details. Account holder: Aleksis Kattai BIC: TRWIBEB1XXX IBAN: BE17 9673 **** 4121 Wise's address: Rue du Trône 100, 3rd floor Brussels 1050 Belgium
Vienna, Vienna
Hallo bitte ich kann nicht Einzahlung machen
Hallo ich möchte Einzahlung machen aber geht nicht und ich habe probieren alles Safari Google alles was muss ich machen
Danke
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Untuk membatalkan transaksi
saya adalah korban dari tindakan penipuan menggunakan kartu kredit, dimna mereka memakai nettler untuk transaksi menggunakan kartu kredit saya , saya kesulitan untuk menghubungi pihak nettler pada saat kejadian yaitu tanggal 19 desember 2023 . bisakah pihak nettler membatu saya untuk mengecek data transaksi pada tanggal tersebut .
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Bni's credit car said was broken into
My credit card was broken into at around 17.00,i want to cancel the transaction,what should i do please
- No indonesia
- I hope three ia indonesia
Preferred solution: Full refund
User's recommendation: No more credit card breaches from neteller,thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Very bad customer setvice
I tried to open account in nettler but every time they refused my account to open.they dont even bother to let me know the problem .its totally Beulah it customer service have now deep knowledge how to handle client
I cant log in restored my Password
I opened a Neteller account denominated in Naira ( The Nigerian Currency) some days ago but in trying to do a transfer to it from my forex broker I realized I should have chosen Dollar as the basic currency. As a result, I searched online for how to convert my basic currency from Naira to Dollar on Neteller but what I found out was that it is not possible and that the only solution is to close the Naira account and open a new one afresh with a different email address and choosing Dollar as basic currency at the point of opening it.
So I actually closed the Naira account which had isinkommm@***.com as address, and registered a new one with isinkommm@***.com. Both emails belong to me. However at the point of trying to login to the new one in Dollars, the response I got was that an account with a similar profile is already in existence. This was surprising to me because when I closed the previous one I received message of confirmation of closure in my email box so I have been wondering how come the same account is said to still be existing.
Meanwhile I still can't login into the new one I created. I have tried and tried to reach the customer care representatives to no avail.
I hope this channel will make a difference. Thanks
- Fast money transfer services
- Slow customer care service
Preferred solution: I want the dollar account I registered to be opened for me to use. I used isinkommm@yahoo.com as the registration email
User's recommendation: Make findings first before signing up on Neteller
Auckland, Auckland
Cant get in my account as i dnt have the email or phone number anymore
i have been locked out of my email and phone number registered to the account i would like to udate email and number as i cannot rember my password
New Delhi, National Capital Territory Of Delhi
Account purpose
Call me please, i can't receive any transaction or any amount, i can't use transfer money or received
User's recommendation: Account purpose
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Fraud transaction
No one has lifted the call and my query has not been answered. Can you please make sure they call me.
Huge amount has been sent to you unauthorized by me. I need to cancel that transaction as soon as possible.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bengaluru, Karnataka
My neteller account restricted help me reaction
Shyam8989****@***.com
My account restricted how to action check my neteller account Restricted please action
Preferred solution: Account restricted reaction
User's recommendation: My account action place check
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My account is restricted for over 72 hours even after I have sent sent all documents required
My NETELLER account is restricted because I did not completed address verification. So neteller requested I complete it, which I have done by sending my address documents to them. But for over 72 hours NETELLER has not completed the verification process.
How long will it take to complete verification ?
- Too long verification process
Preferred solution: Verify my account
User's recommendation: Be careful of Neteller
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
NETELLER eventually verified my account after many days. I have full access to my account now !
Verification of my account with my funds stuck inside the account.
I reached out them severally via email, but for days nothing was done.
User's recommendation: You will need to be patient especially during verification process.
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