NETELLER
NETELLER Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NETELLER reviews show a 1.9 star rating from 36 reviews with 17% likely to recommend; consumers report high price level and poor product diversity and customer satisfaction.
Positive Feedback
Some users find it easy to deposit and a few reports note successful verification and access after delays.
Negative Feedback / Risk Areas
- Frequent blocked account reports and withheld balances causing inability to withdraw funds.
- Poor customer service access with nonworking phone numbers and slow or no email replies.
- Many NETELLER customer complaints request a refund for held or lost payments.
- Reports of failed or pending transfers, verification rejections, and unexpected fees.
Key Takeaways for Future Customers
- Expect verification delays and keep complete ID and bank docs ready.
- Avoid leaving large balances; plan withdrawals early and document all transactions.
- Consider alternative payment providers if uninterrupted access and responsive customer service matter.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NETELLER reviews show a 1.9 star rating from 36 reviews with 17% likely to recommend; consumers report high price level and poor product diversity and customer satisfaction.
Positive Feedback
Some users find it easy to deposit and a few reports note successful verification and access after delays.
Negative Feedback / Risk Areas
- Frequent blocked account reports and withheld balances causing inability to withdraw funds.
- Poor customer service access with nonworking phone numbers and slow or no email replies.
- Many NETELLER customer complaints request a refund for held or lost payments.
- Reports of failed or pending transfers, verification rejections, and unexpected fees.
Key Takeaways for Future Customers
- Expect verification delays and keep complete ID and bank docs ready.
- Avoid leaving large balances; plan withdrawals early and document all transactions.
- Consider alternative payment providers if uninterrupted access and responsive customer service matter.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cluj-Napoca, Cluj
I need help
I have a problem with I can't prove that I am the account holder of the virtual card. I would like a bank statement from 6/2/2026 because I made a deposit at Unibet, and now they are asking me to prove that I am the account holder.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWe're is my money
This is so pathetic I don't know what you guys are doing the phone number is not even real I can't even get hold of chat support don't even reply to my email what is going on are you guys for real are you guys just rubbing people off I was told 22nd of December and even says it's completed but I don't have the money I need to do Christmas shopping what the *** is going on here you guys won't even reply to me
- But good outcome
Preferred solution: I need to talk to someone asap
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t access my account to withdraw funds
I tried to contact customer support at the number they have on the website, and nobody answers. I don't know where to call or to leave messages because there is £620 holding in my account, and I don't know how to recuperate my money. Please, I need to speak with someone.
User's recommendation: Never to no open Neteller account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI don’t receive my money and my account is closed
Very bad experience. They closed my account and they hold £620, and they don't even give me the option to call. That is not good.
- Non pros
Preferred solution: Full refund
User's recommendation: I don’t recommend no one
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sunderland, Sunderland
My account is restricted and I want to withdraw my funds
I Didcot get to talk to anyone so my query nd problem is still up unanswered
Pissedconsumer...
.. Firstly, I've involved in a scam/fraud.
And was told to set up Neteller. I deposited £50 into my account and want to withdraw the funds, but my account is restricted and won't let me. I don't know why it's restricted as I know I've verified my account. I've left a number of messages via the bot..
nd have even tried calling Neteller direct.. but the number is invalid.
I would very much appreciate your help in transferring my funds out. Thankyou
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account not working
I would like to sincerely apologize if any mistake or misunderstanding on my side has led to the closure of my account. It was never my intention to violate any rules or policies, and I truly value the services you provide.
I kindly request you to reconsider my case and allow me the opportunity to have my account reopened.
I assure you of my full commitment to comply with all your terms and conditions in the future. Thank you very much for your understanding and support.
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAc restricted
After 15 messages. 5 emails and no phone calls as the number doesn't except calls for neteller.I am still waiting to hear back from neteller This is a bloody joke ffs
I still haven't heard back from neteller after sending them several msges from the app. 3 emails to help@***.com...And can't call them via phone cause there service is down.See attached picture of my messages to them. Still haven't heard back from them.
I have emailed them and left more messages on the chat. Still no reply. Worst service imaginable
So I just opened an account with Neteller, did a couple of small transactions around $600, and then a $2400 transfer. When I try to withdraw money, they locked my account.
No correspondence as to why my account has been locked is provided to me. When I log in to my account, it says please refer to the email sent by Neteller with further instructions on how to unlock my account.
I have left 6 emails via the chat center to Neteller over the past 4 days, and no one seems to care to reply. Absolutely ridiculous service!
Preferred solution: Neteller is aware of the situation that after restricting accounts people don't usually get an email with updates. I have sent them 16 messages now and 5 emails as that's the only way to communicate with them. 10 days still waiting to hear back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMY TRANSFER STILL PENDING AND ITS BEEN 48 HOURS
DO NOT SIGN UP WITH NETTELLER THEY WILL SCAM YOU TOO. THEY KEPT MY MONEY, DIDN’T REFUND IT AND CLOSED M MY ACCOUNT.
I HAVE SENT MULTIPLE EMAILS AND CHATTED TO A BOT ON THERE WEBSITE BUT NO RESPONSE. DO NOT TRUST NETTELLER THEY ARE SCAMMERS
FRAUD - I TRANSFERRED FUNDS USING NETELLER BUT THE PAYMENT DID’NT SEND, NETELLER ARE HOLDING THE PAYMENT AND IT STILL SHOWS PENDING PAYMENT AND THERES NO OPTION TO CHAT WITH AN AGENT ONLINE, JUST AN UNHELPFUL BOT AND NO CONTACT NUMBER TO CALL SO MY CASE STILL REMAINS UNSOLVED, NOW NEED TO TAKE MATTER FURTHER, VERY DISAPPOINTING, LOT OF MONEY TO LOOSE AND ITS FRAUD FOR THEM TO HOLD MY MONEY THATS NOT THEIRS
I HAVE MADE A TRANSFER TO CRYPTO WALLET BUT IT STILL SHOWS PENDING
I HAVE CONTACTED NETTELLER MANY TIMES ALREADY AND I HAVEN'T RECEIVED ANY RESPONSE FROM THEM AND THERES NO CONTACT NUMBER.
I AM TAKING NETTELLER TO COURT
Preferred solution: Deliver product or service ordered
User's recommendation: DO NOT GO THROUGH NETTELLER THEY SCAMMED ME
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Licey Al Medio, Espaillat Province
Error de transaccion
Soy de República Dominicana, mi correo es juansantanamorel1@***.com. Estoy teniendo muchos problemas y es un dolor de cabeza que no pueda retirar mi dinero.
He intentado sacarlo de todos modos, tomé todas las medidas que me dio su bot, pero nada.
Quiero enviarlo a otra persona y me parece un error; por banco, error; enviarlo a un broker de trading, error; siempre error. Quisiera, por favor, que me dejen sacar mi dinero, porque sí, es mío, no de ustedes.
Preferred solution: Mi dinero
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Durban, Kwazulu-Natal
Track payment
When you call, it says the number does not exist! I am very disappointed that we are not able to call them, yet we trust them with our funds.
This is bad customer service. How does the government allow such things to happen!
Preferred solution: Full refund
Sunderland, Sunderland
Waiting for my funds to be deposited to my account.
Hi,
It's just a query with regards to the funds in my Neteller account...is that right that I may have to wait for up to 21 days before it's credited to my bank account.. depending on the bank account.
Can I ask why it would take so long. Thanks
Customer service
Haven't answered for a week on my mails and messages. Also, don't have a phone line as of right now, so I can't contact them.
Preferred solution: My account unrestricted
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPending withdrawal
Hello
It's been 4 working days since I made a withdrawal through crypto, and I haven't received anything yet. It's still on pending status.
Can you fix this issue as soon as possible, please? Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cumaru Do Norte, Pará
Neteller is not giving my money back
My account got restricted and Neteller asked for some documents to be able to return the money that was held there. They collected some fees of around 100 or more for breaching some terms, and then I sent the documents asked.
We solved the issue and they sent me my money to my bank account and permanently closed the account.
After some minutes, they took the money again from my bank account with no explanation. I tried to talk with the bot with no success, and I've been trying to contact by email as well with no success.
- Facilitates transfers
- Poor costumer attention and communication
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy neteller was permanently blocked and I have £270 in it
My netwllwe was permanently blocked dont know the reason I have £270 still in it I have been on ur help pages but havent heard nothing in over 48hours I would like my money to go into my bank account but seemingly I cant get a response from you a tried phoning cant get through can you contact me on 0778770**** my name is Angie Khazoub
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account
Yes there is still a issue with my account no 1 has contacted me at all which is disappointing I really don't know wat else to do my money is stuck in my account I need help plz can you contact me on sb717133@***.com
Preferred solution: Full refund
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