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NETELLER Phone Numbers and Emails

Customer Service:

  • +44 203 308 9525

NETELLER Email:

Customer Service
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NETELLER Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • NETELLER Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    63% phone 37% email
  • The best phone number to call NETELLER is 442033089525.

  • The longest wait times are on Monday, while the shortest are on Sunday.

  • People call NETELLER mainly because of account, request for information, payments and charges.

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PissedConsumer Club

Contact Information

NETELLER Website:

NETELLER Help Center:

Corporate Office Address:

Neteller
1st floor, 2 Gresham Street
London, England EC2V 7AD
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm UK local time

More contact details

NETELLER Rating Based on 36 Reviews

Rating details

1.9
more details
Value for money
Privacy and Data Security
Diversity of Products or Services
Website

Rating stats

Rating trend

How Good is NETELLER's Customer Service?

Halyn Jsk
Halyn Jsk
Feels Disappointed | Nov 07, 2025

I Didcot get to talk to anyone so my query nd problem is still up unanswered

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Jayne K Nwp
Jayne K Nwp
Feels Disappointed | Jul 17, 2025

FRAUD - I TRANSFERRED FUNDS USING NETELLER BUT THE PAYMENT DID’NT SEND, NETELLER ARE HOLDING THE PAYMENT AND IT STILL SHOWS PENDING PAYMENT AND THERES NO OPTION TO CHAT WITH AN AGENT ONLINE, JUST AN UNHELPFUL BOT AND NO CONTACT NUMBER TO CALL SO MY CASE STILL REMAINS UNSOLVED, NOW NEED TO TAKE MATTER FURTHER, VERY DISAPPOINTING, LOT OF MONEY TO LOOSE AND ITS FRAUD FOR THEM TO HOLD MY MONEY THATS NOT THEIRS

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Joseph W Iql
Joseph W Iql
Feels Disappointed | Nov 29, 2024

They are evil and never answers emails

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Roxana J
Roxana J
Feels Satisfied | Nov 11, 2023

Thank you

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Summary of NETELLER Customer Service Calls

301 TOTAL
CALLS
00:00 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call NETELLER?

Account Question:

  • “I want you guys to transfer my $600 to my bank account pls”
  • “Can’t access my account to withdraw funds”
  • “My account was close and they hold my money”

Payments and Charges Question:

  • “Charges I didn't do”
  • “Track payment”
  • “Payment failed”

Request for Information Question:

  • “Address verification issues”
  • “Help for my account”
  • “I need help to my account”

Product/ Service Question:

  • “Pending withdraw”
  • “Withdrawn missing then 1 month”
  • “Withdrawal money”

Refund Question:

  • “Refund”
  • “Re.a refund?”
  • “Don't can make id indication proofs so I I like get refund”

Cards Question:

  • “New card”
  • “I can't find my neteller virtual card number”
  • “For a card”

Return/ Replace Question:

  • “Exchange”
  • “Return my money back in my revolult account”
  • “Change country address”

Other Question:

  • “Adress”
  • “Phyment”
  • “We're is my money”

Compare NETELLER Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Wise
stars-rating-fill
2.1 out of 5
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